For sale is an innovative SaaS business in the automated customer service niche.
Launched in 2014, the business provides companies with powerful chatbots and workflow automation that facilitate engagement with customers across a wide range of sites, applications and social media platforms. With dozens of integrations with third-party applications and an official partnership with one of the largest social media providers in the world, the company has built a defensible leadership position in the space
The global market for autonomous customer service applications is growing rapidly due to continual improvements in natural language processing and machine learning, along with cost savings to organizations. The business is ideally positioned to capitalize on this powerful tailwind given seamless integrations and its remarkable traffic profile
Over the years, the business has helped hundreds of thousands of users streamline their operations via chatbots and workflow automations. The extensive integrations and robust functionality have helped fuel an impressive c.250% CAGR from 2014 to 2018 with an MRR of c.$21,000. The strong financials provide a new owner with excellent opportunities to invest in growth.
This represents a great acquisition opportunity for an investor looking to acquire a market-leading B2B SaaS business on an upward trajectory in a rapidly-growing niche
* Revenues and profit figures annualized on a last three-month basis.
Sale Pending: No
First Seen: Thu, May 9th 2019
Last Updated: Thu, May 9th 2019